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You choose to shop at them every day, but what's makes a family business so attractive? Here's why you should feel good helping your local family shops:
1. You're Supporting Your Community: We live here, too. When you choose us as your automotive service provider, you help spread more wealth locally. We love to support other, local and family-owned businesses around the area, as well as events. Your support means the world to us and allows us to make a living doing what we love (helping you keep your vehicle in tip-top shape) and gives us a way to give back to others.
2. The Atmosphere is Better: Many chain stores are bound by red tape, with a staff that can't be flexible and may not seem to care due to how busy they are with customers. Family-owned businesses are a different breed. We like taking care of each of our customers on an individual level, and we have time to listen if you have a concern. We'll work with you to address that concern, not cast you to the side and move onto the next person. You're important to us and we appreciate you choosing our auto repair and tire shop. You deserve our attention.
3. We're Upholding a Legacy, So Expect the Best: It's not just our business on the line, it's our family reputation. Our family has been in the automotive service industry since 1966, so we have a lot of experience when it comes to car care and repair services. We take pride in our knowledge and endeavor to provide you with the best workmanship and products. This is who we are and what we do, and you can bet that we're going to go the extra mile so you know our name in a good way.
4. You're Part of the Family, Too: Have you met our extended family? It includes our staff and customers. We like to treat you like family when you choose Coulwood Tire & Auto. Building relationships is important to us. The more you visit us for service, the better our techs will understand your vehicle and driving habits. You might even start to recognize some of our staff by name. We don't have turnover like a chain store, so it's easy to get to know our team and who will be working on your vehicle. Now that's family service.
Thank you again for considering Coulwood Tire & Auto as your family-owned service provider. We're proud to serve Charlotte, NC, Denver, NC, Mt Holly, NC, and surrounding areas.
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